Our Customer Charter tells you about the standard and quality of service we aim to provide you when you choose A2z Canopies to install your Carport. It also tells you how you can give us feedback and what to do if things go wrong in your dealings with us.
What we Quote is what you pay
What we Quote is what you pay with all installations coming with a 10 year Guarantee
We do not take a deposit
We only ask for payment once installed and you have inspected the workmanship
No hard sell
We do not send out salesmen to hard sell
Accurate Experienced Quotes
All surveys are done by our Carport Installers
We inform, You Decide
We will never push you to make a decision
If there is any issue to installing a Carport this will be discussed upfront and any increases in cost or scope will be agreed before ANY work is started
We do not Sub-Contract - All Carports installed by A2z Canopies are done by A2z Canopies installers.
Our Service to You
Right ResultWe want you to have conﬁdence in our advice and products. If the outcome is not what you hoped for, we will work with you to sort out any issues you may have. Please call 01282 451051. Submit a testimonial.
We will deal with you as quickly as we can. We will tell you how long we will take and do our best to keep to the time we have said.
Right TreatmentWe will do our best to help you, listen to you and make sure we provide accurate Quotes. That's why we offer the assurance that ,unless the measurements are incorrect, we will keep the price Quoted. If there any changes in the price we will advise before ANY work commences and in agreement with yourself.
We will make sure you can contact us in ways that are simple and easy to understand.
When you choose A2z Canopies to install your new Carport we want to ensure you are happy with the service and the final product. You should expect
- Our installation team to be professional
- The quality and size is correct
- No work to be undertaken if the price has changed without seeking agreement from yourself first
- The work area is cleaned of excess materials and any any dust as a result of the installation.